• Search
    Jamaicans.com News and Events

Jobs in Jamaica: Workforce Manager

Spread the love

Location: TELUS, Montego Bay and St James

Description: The Workforce Manager is responsible for overall management and direction of the workforce team. They ensure client/customer goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. The Workforce Manager monitors service levels and directs real-time forecasting to meet service levels; Overall management and direction of workforce team; Ensure client goals are met by forecasting and directing scheduling and staffing levels; Provide advice to management on the most efficient and cost effective strategies to deliver on service level agreements.

Qualifications: Three years of university studies completed preferred. At least 2 years in customer service and personnel management. Previous workforce management is a plus.

Contact: Email resumes to [email protected] OR deliver to: The Staffing Specialist, AllianceOne Building 8, Freeport, Montego Bay; Website: jobs.allianceoneinc.com or www.telusinternational.com.

Rate this post

Spread the love
Written by
Staff Writer
View all articles
Unsupported get request. Object with ID '17841401526373257' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api
Written by Staff Writer