Superior service is everybody’s business and should be manifested through demeanor, ambiance, culture, deportment and share of business.
Learn more about this year’s Conference on November 21-22, 2007 at the Hilton Kingston, 77 Knutsford Boulevard, Kingston 5, which promises to give information and engage participants in activities that will affect your bottom line through brilliant service.
There is a strong line-up of local and international presenters and speakers. Among the keynote speakers will be Gary Dietz of the world-known Gallup Organisation and Simon T. Bailey renowned International Speaker, former Director of Sales for the Resort Division of the Walt Disney Company and author of Brilliant Service is the Bottom LineIf you need further information, kindly contact the Secretariat at (876) 978-8668, 927-6238 ext. 2251 or email us at [email protected].